Terms & Conditions
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Service Level Agreement -
Fault
classification -
Initial diagnosis;
and -
An estimated
time to restore (if known) ‘Restoration Time’ is the time taken from when Maxinet receives a Fault
Call from the Client, to the time the service is restored. ‘Fault Classification’ The severity of faults are classified by the carrier
and advised to you within an hour of logging the fault. All
faults are classified by severity as follows: Interrupted
faults – service is completely non-operational Non-Interrupted
faults – services is degraded but still operational.
Restoration
Times
‘Coverage
Window’ refers to the hours of operation for service response and
restoration activity.
* Note:
Excludes National and NSW Public Holidays
Planned
Service Outages Maxinet
will use best efforts to provide 5 working days notification of any
scheduled
or planned service outage (“Planned Service Outages”) to affected
Clients.
Where practicable, Planned Service Outages will occur between 12am and
6 am,
Eastern Standard Time.
‘Service Availability’ is defined as the
percentage of time each service is available to the Client during the
course of
a year. The service availability is calculated in accordance with the
following
formula: Total Hours for the period
Fee
Rebates Due to Service Unavailability Subject
to the rebate conditions and exemptions listed below, and in the event
of
Maxinet failing to meet the Service Restoration Targets for an
Interrupted
Fault, you will be entitled to claim a rebate in accordance with the
rates set
out below.
Service
Activation Lead Times ‘Service Activation Lead Time’ is the
number of working days between the issue of an Order Confirmation and
Service Completion
Advice to the client. Service Activation Lead Times only apply to
correctly
completed Client Service Order Forms. The Service Activation Lead Times
are
subject to confirmation of line availability and do not apply where a
Service
Completion Advice cannot be issued.
Rebate
claims should be submitted to Maxinet by the Client within 14 days of
the end
of the month. The
rebate will be provided in the form of a credit applied to the client’s
next
monthly bill. Rebate
Conditions a)
The following
conditions apply to Installation Rebates: i)
In the case
where Maxinet agrees to a customer request for an installation date
(the
Customer Required Date) that is later than the date of the installation
lead-time target, the installation delay is measured from the Customer
Required
Date. ii)
The maximum Installation
Rebate payable for an IP-Line with less than a twenty-four month
contract term
is capped at the total monthly Charges for the first month of the
delayed
IP-Line Service, and accompanying Access. iii)
The maximum
Installation Rebate payable for an IP-Line Service where third-party
infrastructure is used is capped at the total monthly Charges for the
first
month for the delayed IP-Line Service, and accompanying third-party
Access. b)
The following
general conditions apply to Rebates: i)
Rebates apply
from the first full calendar month that the eligible Service is
operational; ii)
Where the
rebate is available, the rebate is the only remedy in the event of any
failure
to meet the defined target (where the rebate is not available, no
remedy is
available); iii)
You must apply
for the rebate by contacting the Maxinet Accounts Team (accounts@maxi.net.au)
and following the prescribed process for obtaining rebates within 14
calendar
days of the end of the month to which the rebate applies; iv)
The rebate is
only to be applied by way of a credit, and cannot be redeemed for cash; v)
The maximum
rebate available for each eligible Service in any month will not exceed
100% of
the total monthly Charges for that eligible Service; and
vi)
Rebates will
not apply where one or more of the Rebate Exemptions (outlined below)
apply. Rebate
Exemptions a)
You will not be
entitled to an Installation Rebate where one or more of the following
applies: i)
The delay was
directly or indirectly caused by you; or ii)
The delay was
directly or indirectly caused by a Force Majeure Event; or iii)
You request
that the Service Start Date is at a date later than the Installation
Lead
Times; or iv)
You have not
paid Installation charges. b)
You will not be
entitled to a Service Restoration Rebate where one or more of the
following
applies: i)
The Interrupted
Fault is directly or indirectly caused by a Planned Outage; ii)
Disruption or
delay in restoring the Service is caused or contributed to by you; iii)
Your credit
account falls outside the standard payment terms or in instances where
the
client failed to follow Maxinet support processes and guidelines. iv)
The interrupted
Fault was directly or indirectly caused by a power interruption at your
Site; v)
The Interrupted
Fault is directly or indirectly caused by a Third Party; or vi)
The Interrupted
Fault is directly or indirectly caused by a Force Majeure Event. Chargeable
Activities Miscellaneous
Service Charges apply on a per instance basis Fault
Logging Procedure Contact
Maxinet Helpdesk on 1800 88 14 03. This number will be answered during
office
hours and a support engineer will be available. Fault logging can also
be made
via Email: support@maxi.net.au Standard
Support Contract Clients with no extended support contract number. •
Support may be provided 24x7 and our Miscellaneous Services Charges
will apply. •
Extended Support Contract clients with a contract number. •
Support is always available. Outside of Business Hours you will be
asked for a
Customer Support Contract Number. Without the contract number, calls
may not be
forwarded to the on-duty engineer(s) and Miscellaneous Service Charges
will
apply. In
either case please make sure you have the following information
available where
applicable: 1. 24x7
Support Contract Number 2. Type
of Service (e.g. ADSL/Hosting/Backup…) 3. FNN
or IP address 4.
Address of Service 5.
Contact Name and Number (for engineer to call back) Support contact
details: Maxi
Internet Services Pty Ltd PO Box 15, Belrose West, NSW 2085. Tel:
1800 88 14 03 Email: support@maxi.net.au ABN 17
083 224 917 Terms
& Conditions 1. DURATION 1.1. This
agreement will start when Maxinet receives your order, and it may only
end in
accordance with clause 7 (Termination of Agreement) below. Contract terms will
commence
from
the date the particular service is
provisioned. 2. OBLIGATION OF MAXI INTERNET SERVICES 2.1. Maxinet
will provide the service, which will include all access details, login
codes
and passwords, and / or
any other information that may be required to access the
service. In
some cases, a product Service Level Assurance (SLA) will apply, and this will be stipulated at
the
time of
subscription. Where no such SLA is
issued, the service supplied will be supplied on a best
effort
basis. 3. RATES AND CHARGES 3.1. The
rates Maxinet charges for any service may change as circumstances
require.
Where a contract for
supply of service exists with an agreed minimum term,
Maxinet
will not
vary the rate for that service for the
duration of the minimum term. 4. BILLING PROCEDURES 4.1. Unless
otherwise agreed, we will invoice for recurring charges on a monthly
basis in
advance and usage
charges on a monthly basis in arrears. 4.2. Maxinet
will comply with any and all taxation requirements that may apply to
these
services. 4.3. Maxinet invoices
are strictly payable 7 days
from the date of issue. Variations may be provided by
negotiation, at our absolute discretion. 4.4. Credit
card customers agree to have their cards automatically debited at the
start of
each monthly period
for monthly fees and at the end of each month for any
excess
usage fees
for the period. Should Maxinet be
unable to debit this card, Maxinet reserves the right to
immediately
withdraw the service without notice. A
Merchant Surcharge will apply to all credit card
transactions. 4.5. In
the event that your credit card is declined, for whatever reason, an
$11.00 (inc
GST) administrative fee
may be charged, per instance, at our absolute discretion,
to
cover
additional administrative costs incurred. This charge will not be levied if you take reasonable
measures to ensure Maxinet is properly notified of any
matter that may cause your credit card to be declined,
prior to
processing of the transaction. 4.6. If,
in any circumstances Maxinet suspends services, a reconnection fee will
apply
of $110 (inc GST) for
Business and $22 (inc GST) for Non-Business accounts. 4.7. Maxinet
may impose a $38.50 (inc GST) Late Payment Fee on any invoice that is
not paid
on time. 4.8. You
will be liable to pay Maxinet all expenses (including legal costs and
expenses
and the fees of Maxinet's
debt recovery agents) incurred by Maxinet in relation to
recovering
payments due under any contract or
agreement you have with us. 4.9. If,
for any reason, a Contract is terminated during the minimum term, the
customer
must pay to Maxinet,
by way of liquidated damages, the
fee referred to in clause 7.6, which the parties acknowledge is a
genuine
pre-estimate of the losses which Maxinet will suffer as a
result
of
early termination of that contract. This clause
does not otherwise limit the customer's liability to
Maxinet upon
termination. 4.10. On termination, for any reason, of any
contract or agreement you have with us, all fees and charges
(including the fees referred to
in clauses 4.8 and 4.9) payable under the contract shall become
immediately
due and payable. 4.11. Processing and verification procedures
(including delays in receipt of billing information) may mean that
not all charges for the period covered by an invoice can
be
included on
that invoice. Maxinet reserves the
right to include those charges in any subsequent invoices. 5. LIMITATIONS OF LIABILITIES 5.1. You
acknowledge that Maxinet shall not be liable for damage or injury
caused by the
use of any services or
arising out of any breach of any term, undertaking,
warranty or
representation
relating to any services
under this agreement or provided by Maxinet, any of its
employees,
contractors or agents at any time where,
including any indirect, special or consequential
damage,
whether foreseeable or not, and
whether such loss or damage derives from an act of
omission
which is
negligent. 5.2. Except
as expressly provided under these Terms and Conditions or in the
operations of
law, no warranty,
condition, undertaking or term, express or implied,
statutory or
otherwise, as to the condition, quality,
performance, merchantability or fitness for purpose of the
goods
or
services comprising the services
provided hereunder is given or assumed and all such
warranties,
conditions, undertakings and terms are
thereby excluded. To the extent permitted by law, any
rebate
provided
under a Maxinet SLA will be your
sole remedy in respect of any event giving rise to our
failure
to achieve
any Service Level and we exclude
any other liability to you in connection with this
Agreement in
respect
of our failure to achieve any Service
Levels, whether in contract, negligence or any other tort,
under
any
statute or otherwise. 5.3. In
the event that a warranty, condition, undertaking or term is
necessarily
implied by the Trade Practices
Act and cannot be excluded then the liability of Maxinet
in
breach of
that warranty, condition, undertaking
or term is limited to the cost of replacing the service. 5.4. You
acknowledge that Maxinet shall not be liable for any special,
incidental or
consequential or other
damages arising from or as a result of any delay, omission
or
error in
the use of the services. 5.5. You
agree that you will not use the services in any such manner that
contravenes
any law or regulation, is
malicious, or is contrary to generally
accepted service usage principles. 6. WARRANTIES 6.1. As
a user of the services, you have the benefit of warranties implied by
the Trade
Practices Act, including
that the services will be fit for their particular purpose
and
correspond with Maxinet's description of them. 7. TERMINATION OF AGREEMENT 7.1. Maxinet
may immediately, without notice to you, suspend or terminate any
service or
contract if you fail to
pay your account on or by the due date together with any
other
costs and
disbursements payable by you as
referred to in Clause 4 above. 7.2. Maxinet
may immediately, without notice to you, suspend or terminate any
service or
contract should you,
in our opinion, engage in any activity referred to in
Clause 5.5
or if
we reasonably suspect fraud or misuse
of the Service on your part. 7.3. Maxinet
may immediately, without notice to you, suspend or terminate any
service or
contract if a receiver
or administrator or provisional administrator or similar
is
appointed to
you, or if we have any reason to
believe you will be unable to pay for the services. 7.4. Maxinet
may suspend, limit or cancel a service if we consider there to be
excessive or
unusual usage of that
service. 7.5. You
may terminate a service by giving Maxinet thirty days written notice of
your
intention to cancel. This
clause does not apply if a fixed term contract is in place
for
the
service, except as provided for in clause 7.6. 7.6. Should
termination occur prior to expiration of any minimum term, the sum of
remaining
monthly charges
times the remaining months, plus any other outstanding
amounts
will
become immediately due and
payable. 8. HOME
/ SMALL OFFICE DSL 8.1. (Excludes Premium
Business DSL) Maxinet
provides a range of Home / Small Office DSL services. The
following conditions specifically apply
to these services. These conditions should be read in conjunction
with any service specific conditions that
may be issued in relation to a particular service. Such conditions
may be contained in any service order
form or proposal for the service. 8.2. Uploads (the data
you send) are free unless
you spend more than 2.75 times the amount of data you
receive (i.e. Downloads). If this occurs,
you will be charged for the rate of 11c (including GST) per Mb for each Mb in excess of the allowance. 8.3. These services
are delivered, at least in
part over third parties' Networks and or infrastructure. The specified service speeds are indicative
only, and depend on other external factors, and so Maxinet does not warrant that the maximum speeds will
be achieved. 8.4. When a fault is
determined to be a fault in
the ADSL Network, Maxinet will use best efforts to rectify the fault as soon as reasonably possible.
However, no assurances are provided in relation to such response and or restoration times.
9.1. (Section
18(E)(1) Privacy Act 1988) Notice of disclosure of your credit
information to a
credit reporting agency. (Privacy Act 1988) (a)
You authorise Maxinet to collect, use and disclose
Personal Information about you for the primary purpose of the supply
or proposed supply to you of any Service. If you do not provide all the
Personal Information, we request from you, we may be unable to supply
the
Service to you or we may be restricted in the way we supply that
Service to
you. (b)
You also authorise us to collect, use and disclose
Personal Information about you for related (or secondary) purposes
including (c) Assessing
creditworthiness; (d) All purposes
associated with the provision
of telecommunications services to you, including billing and
account management; (e) To provide
you with information about
products and services which we, or any of our partners or affiliates,
may provide to you (f) Implementing
this Agreement; (g) To allow the
credit reporting agency to
create or maintain a credit information file containing Information
about you. (h) To notify
other credit providers of a
default by you. (i) Business
planning and product development;
and (j) Complying
with legal requirements. 9.2. You
authorise us to disclose Personal Information about you to: 9.3. Any
Other Supplier who need access to the Personal Information to provide
us with
goods or services,
enabling us to supply you with the Service (including the
investigation
and resolution of disputes or
complaints concerning the provision of the Service); or 9.4. Any
Related Body Corporate of ours, or any of our partners or affiliates. 9.5. You
acknowledge that in certain circumstances, we may be permitted or
required by
applicable laws to use
or disclose Personal Information about you. Such uses or
disclosures may
include: 9.6. Disclosures
to law enforcement agencies for purposes relating to the enforcement of
criminal and other
laws; 9.7. Uses
or disclosures in accordance with court orders or if required or
authorised by
law; 9.8. Disclosing
information to a Credit Reporting Agency. 9.9. Uses
or disclosures to lessen or prevent serious threats to an individual' s
life,
health or safety or to public
health or safety; or 9.10. Uses to assist in internal
investigations conducted by us into suspected fraud, misuse of the
Service or
other
unlawful activities. 9.11. We will provide you with access to any
of your Personal Information held by us, at your request. We
reserve the right to charge a reasonable fee for this
service.
We agree
to correct or amend any of your
Personal Information held by us which is inaccurate or out
of
date, at
your written request. 9.12. We will handle your Personal Information
in accordance with the requirements of relevant laws and
industry standards. 9.13. Subject to compliance with this clause,
we may, at any time at our absolute discretion 9.14. Intercept the Service or the data being
transmitted over the Service, for the purpose of complying with our
obligations at law; and 9.15. Monitor use of the Service. 10. MAXINET EQUIPMENT 10.1. Delivery
of some services requires specific hardware, which Maxinet will
provide. Such
equipment includes
but is not limited to, network termination units,
switches,
wireless
equipment, mounting brackets and
masts. 10.2. Except
as expressly provided: 10.3. The
Equipment always remains our property (or where relevant the lessor or
licensors of the Equipment to
us); 10.4. You
will ensure that you have all necessary consents and approvals
(including
landlord approval where
applicable) necessary for us to deliver, install and
maintain
the
Equipment at the Site; 10.5. You
will not part with possession of the Equipment except to us and will
comply
with all our reasonable
directions relating to our rights of ownership of the
Equipment; 10.6. You
will provide a suitable physical environment at Your Premises for the
storage
and operation of the
Equipment including supplying an adequate power supply for
the
operation
of the Equipment; 10.7. You
must ensure that the Equipment will not be altered, repaired, serviced,
moved
or disconnected except
by personnel approved by us; 10.8. You
must take good care of the Equipment while it is in your possession or
control
and must notify us immediately if you become
aware of any damage to or malfunction
of the
Equipment; 10.9. You
will be liable to us, and we will charge you for all loss of, or damage
to, the
Equipment while at Your
Premises or whilst in your possession or control,
irrespective
of how
such loss or damage occurred, apart
from fair wear and tear; and 10.10. You will only use the Equipment in
accordance with the manufacturer's specifications or our written
directions. 10.11. Upon termination of the service you
will return all Maxinet equipment to Maxinet, at your cost within 7
days. 10.12. Should the Maxinet equipment not be
returned complete and in good working order, Maxinet will charge
you $1500 (ex GST) to cover the cost of replacement. 10.13. We may at any time change, modify,
replace or service the Equipment provided that performance of the
Service is not materially adversely affected. 11. MOBILE WIRELESS USAGE 11.1. Usage
is calculated as bi-directional. Unused data allowance expires at the
end of
each month. 11.2. Service
will be suspended if 6Gb is reached in any one month, or 7Gb in the
case of the
6Gb plan. 12. VOICE SERVICES – General 12.1. You
will be responsible for all service charges and for all calls made from
your
phone using the service,
whether those calls were made by you or someone else 12.2. Maxinet
may, at any time at our absolute discretion require you to pay a
deposit as
security for payment
of charges. 12.3. The
service is not available from all
telephone lines, and it may not possible to use the service to make all
types of telephone calls. 12.4. Detailed
billing data for all voice services is available through our online
portal.
Access available upon request. 12.5. Maxinet does not warrant that the service will be uninterrupted or fault free.
13. ISDN 13.1 The
Usage Based Charge for ISDN is based on usage volume for either
outgoing calls
only or a combination
of outgoing and incoming calls. For the avoidance of
doubt, use
of ISDN
for incoming calls only, or where the
combination of outgoing
and
incoming calls exceeds a ratio of 10 incoming calls for every 1
outgoing call, will be deemed misuse of
ISDN and may result in
termination of the
service. 13.2 The
Usage Based Charge for ISDN local calls is based on a maximum call
duration of
45 minutes. For the
avoidance of doubt, use of ISDN for local calls exceeding
45
minutes in
duration will be deemed misuse of
ISDN and may result in termination of the service. 14. REACH 14.1. Maxinet's
Reach Services are 13, 1300 and 1800 numbers. 14.2. You
must specify on the Application for Service if the Service is to be
used regularly
as a High Calling
service. 14.3. If
the Service is not nominated as a High Calling service but you
anticipate an
event that will or may cause
your usage of the Service to exceed the High Calling
threshold,
you
must, as soon as possible, give to
Maxinet prior written notice of such event Note: High
Calling
means
calls generated on the Maxinet Reach Service at
a rate of not less than 1 call per second for a
duration of
not less than 1 minute. 15. LONG DISTANCE 15.1. If
you use the Service by means of preselection, you may only use the
Service as a
bundled or combined
service comprising of the following call types:
(a) Long distance; (b) Fixed to mobile,
specifically GSM and CDMA mobiles and excluding satellite mobiles; (c) Preselectable
operator services; (d) Local calls in
selected areas and by prior agreement between the parties. 16. MAXINET BUSINESS LINE SERVICES (ACCESS
ADVANTAGE) 16.1. You
authorise us to act as the Customer Authority (CA) to enable us to
purchase
Unbundled Local Loop (ULL) or multiples of such
and to disclose such authority to
Other
Carriers in response to a request. 16.2. You
acknowledge that each service will be subject to a service
qualification
process and hence post
application form signature Maxinet reserves the right to
non
delivery if
service qualification process shows
possibility of failure on delivery. 16.3. You
acknowledge that equipment to be connected
to the Maxinet voice exchange lines must be ACA
approved for PSTN connection. 16.4. You
acknowledge that the following operating conditions are not supported
by
Maxinet Business Line and
may affect Maxinet Business Line service levels (a)
Ring detection in Customer Equipment where the total
Ringer Equivalence Number (REN) on a line is greater than 2.5. (b) End to end
signaling
via line conductors, Cailho or phantom circuits. (c) Data modems and
facsimile Customer Equipment working at data signaling rates greater
than 2400 bit/s. (d) Data modems and
facsimile Customer Equipment not conforming to ITU-T Recommendations
V.17, V.29,
V.34 or V.90. (e) Two (2) or more
telephones or equivalent apparatus in the off hook condition at the
same time. 16.5. Cancellation
Fee: You may cancel your Business Line Service at any time prior to the
Service
Delivery Date
by: (a) Notifying us in
writing; and (b) Paying to us a
cancellation fee in the amount of $495.00 (inc. GST). 16.6. You
agree that you will make reasonable use of the Business Line Service.
For the
avoidance of doubt, it is
unreasonable use of the Business Line Service if on
average 95%
of local
calls made have a duration of 60 minutes or more
on any Business Line. Such unreasonable use of
the
Business Line Service will be considered
misuse and may
result
in termination of the service. 17. LOCAL NUMBER PORTABILITY 17.1. Local
number portability enables customers to transfer existing service
numbers from
other Suppliers to
Maxinet, in some cases. Maxinet support and can facilitate
porting your
existing numbers to Maxinet,
providing such porting is in compliance with the National
Numbering
Plan. Alternatively, Maxinet may
allocate new numbers for customer use if required. 17.2. You
acknowledge and agree that if you apply to port geographic service
numbers from
another Supplier's
service to the Maxinet, Maxinet does not warrant such a
port or
that
numbers can be successfully ported
to Maxinet or vice versa. 17.3. You
acknowledge that you have no right, title or interest in any number
allocated
to you as part of the
voice services. We will comply with the National Numbering
Plan
and
reserve the right to alter or replace
any number as a result of compliance with the National
Numbering
Plan or
with any direction from the ACA. We will notify
you of any numbering change, which will
affect you. 18. TRANSFERRING VOICE SERVICES FROM YOUR
CURRENT SUPPLIER TO MAXINET 18.1. If
in providing voice Services we need to change your arrangements with
your
Current Supplier, you
consent to the following procedures: 18.2. You
authorise us to advise your Current Supplier that the voice Services
are to be
provided by us in place
of your Current Supplier and to sign on your behalf and in
your
name
forms of authority to your Current 18.3. Supplier
to transfer the provision of the voice Services to us; 18.4. If
we request, you will give written instructions to your Current Supplier
to
transfer the voice services from
your name into our name; 18.5. You
will immediately pay to your Current Supplier all amounts owing for the
Transferred
Services including
alteration of charges which your Current Supplier may
demand up
to the
time of transfer of those
accounts; 19.
CALLING LINE IDENTIFICATION If you
do not bar CLI in respect of calls made from the voice services, when a
call is
made from the voice services, your telephone number may be sent
automatically
to the equipment of the called party. You further agree that if a party
calling
the voice services has not barred CLI from calls made from its
equipment, the
telephone number of the calling party may be displayed on the screen of
your
handset which receives the call, if the handset is technically capable
of
displaying CLI. 20. INSTALLATION OF EQUIPMENT 20.1. You
must assist us to ensure that any Maxinet Equipment necessary for you
to
receive voice Services and
access the Maxinet network is installed and programmed so
that
calls to
destinations nominated by us
from time to time are, so far as possible, carried by the
Maxinet
switched services network. 20.2. You
authorise us or will ensure authorisation for us or our agents to
disconnect,
install or make
amendments to any autodiallers, keysystems or PABX
programming
at your
Premises or the premises of
your end users in order for us to provide the voice
services. 21. GENERAL CONDITIONS OF SERVICE 21.1. By
signing this agreement, you agree to and acknowledge the following: 21.2. Maxinet may, at
its discretion, provide the
Service by using either: (a) An existing or new Unconditioned Local Loop
Service (ULLS); or
(b) An existing or new access line which supplies a
standard Internet, telephone service, SIP or ISDN, depending
on the technical and operational requirements of the particular Service. 22. PROVISIONS RELATING TO SUPPLY OF A CPE
ROUTER (If Applicable) 22.1. If
you are sold or supplied with a CPE Router by Maxinet, you acknowledge
and
agree that; 22.2. The
sale or lease (as applicable) of the CPE Router is on the terms and
conditions
of this Agreement. 22.3. We
will arrange for the CPE Router to be delivered, installed and
configured at
the premises specified in the Service Application Form. 22.4. In
relation to the Maxinet 501R or 531R CPE Routers (and any subsequent
releases
or versions of these
CPE Routers) sold or supplied by Maxinet you are granted a
non-exclusive, revocable, non-transferable
license to use the software installed on the CPE Router
for the
sole
purpose of receiving the Service. 22.5. If
you purchase the CPE Router from Maxinet then: (a) The
charges for the CPE Router will be included as part of the fees
applicable to
the Service and
will be subject to the payment terms that
apply to you; (c) Risk in the
CPE Router passes to you upon
delivery at your premises; and (d) If the CPE
Router is no longer able to be
used, is not operating or is lost, destroyed or damaged
while on your premises, you will
notify Maxinet. 22.6. You
will ensure that the CPE Router is operated and housed in an
environment which
meets the
manufacturer's requirements and will not affix the CPE
Router to
any
real property. 22.7. You
will use the CPE Router for ordinary business purposes only. You will
not use
the CPE Router for any
illegal or unlawful purpose which may result in its
confiscation
or
seizure or to supply the Service or similar
services to third parties.
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