Mail Settings

Incoming mail (POP) Port 995 Use TLS
For your own domain:
mail.YourDomainName Port 995 Use TLS
Outgoing mail (SMTP): Port 465 Use TLS
For your own domain:
mail.YourDomainName Port 465 Use TLS
You must use SMTP authentication to send mail through our servers.

Other Support

Call us
1300 88 14 03

Support hours


Managed router support hours

10:00am to 12:00pm
2:00pm to 4:00pm

Maxinet provides a premium and personalised support service to our customers. Our phones are answered 24/7 by a real person. We will endeavour to return your call as soon as possible if you call within our support hours or if you have a 24/7 contract. Please email us for any non-urgent requests.

Modifications to managed routers must be done during these times on weekdays. It is recommended you provide 24 hours' notice. Charges will apply.

Some modifications will incur a fee, please check with us for specific details.